Salesforce Consultancy for Small & Medium Enterprises
We help small and medium companies implement Salesforce solutions that streamline processes, boost efficiency, and drive growth. Our expert consulting, seamless implementation, and on-demand support ensure you get the most out of your Salesforce investment, fully optimizing the platform to meet your business needs.
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Our Services
We are Salesforce Experts who help small and medium enterprises get most of their Salesforce implementation. From Salesofrce Core products like Sales & Service cloud, to specialized Automotive Cloud, Manufacturing Cloud, CPQ, Experience Cloud and more.
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What Our Customer Say
Tushar Hora
"I really appreciate all the effort put in by Vishal and his team to get the assets ready in record time, adhere to the changes we recommended, and stay on top of any queries we had. I am looking forward to working with the team to publish the next set of assets."
Max Rost
"Great team. It was a great experience working with people who truly understand sales. Special thanks to Jeff, whose help in communicating changes to stakeholders was invaluable. I'd recommend these guys to anyone looking for Salesforce experts."
Dimitry Bondars
"Thank you for your work and involvement. The training materials were excellent, something we haven't seen from other teams before. My only wish is that it could be a bit cheaper, but besides that, I highly recommend them."
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Got questions? We’re here to help! At Muncly, we are committed to providing exceptional customer service.
Whether you have questions about ecommerce solutions, need help with your existing setup, or have any other CRM questions, our team is ready to assist you.
Frequently Asked Questions
Our Salesforce consultancy caters to a diverse range of industries. We have a special focus on small businesses, offering them subscription-based consulting services such as two days per month of consulting. This approach allows us to provide dedicated attention to smaller projects, which often have unique needs that larger corporations don’t encounter. As our customer base grows, these small amounts accumulate, demonstrating our commitment to supporting small businesses.
We have extensive experience working with the Automotive Cloud and Manufacturing Cloud. Thanks to our partnerships and extensive portfolio, we are very proficient in working with car dealers and OEM manufacturers. The Manufacturing Cloud is designed for companies that manufacture, and it is closely related to the Automotive Cloud. These industries present their own unique challenges and opportunities, and our team of Salesforce consultants is well-versed in navigating these complexities.
We also engage with Retail and Professional Services industries, applying our Salesforce consulting expertise to help these businesses optimize their customer relationship management and achieve their business goals.
Currently, we work with:
- Commerce Cloud (including Order Management, Omnichannel)
- Experience Cloud & Self-service tools
- Small Business
- Quoting and CPQ
- Sales Cloud
- Service Cloud
Our focus is on industries where we can use our vast enterprise consulting experience and technical expertise to deliver the most value. We are a versatile Salesforce consulting company committed to delivering results that drive business growth.
Successful Salesforce implementation is not a one-size-fits-all process. It requires a profound analysis of your business processes, a clear vision of your business goals, and the technical expertise to bring it all together. That’s where our team of certified Salesforce consultants comes in.
We work closely with you to understand your business goals and challenges. This involves detailed discussions, strategic questioning, and a thorough review of your existing business systems. The thorough analysis of your business allows us to tailor the Salesforce CRM to meet your specific needs, ensuring a seamless and effective implementation.
Once the planning stage is complete, we move on to the actual implementation. Our team of certified Salesforce consultants comes in to ensure a successful Salesforce CRM consulting process. This involves configuring the Salesforce CRM to align with your business processes, customizing it to fit your specific needs, and integrating it with your existing systems. Throughout this process, we maintain open communication with you, ensuring that the implementation aligns with your expectations and business objectives.
Over the years, our Salesforce consulting company has had the privilege of working on numerous Salesforce projects across various industries. Each project has its own unique set of challenges and opportunities, but they all share a common thread – a commitment to delivering results that drive business growth.
One of the better examples, that we always reference to is local driving school Credo Autoprieks. The company had a pretty successful marketing campaign up and running, however it struggled with the number of leads it received over the course of the campaign. We’ve implemented Salesforce CRM for the lead management and managed to increase their lead conversion but astonishing 254%. This is not a made up number, but a result of methodical work with Credo’s management and sales team. You can read more about this case study here. We’ve also presented this case study in multiple conferences and trade shows.
Another great example was Meccanica Middle East implementation. It’s was a typical B2B case. Company was struggling with implement so-called SoPs (Standard Operating Procedures), we’ve helped them make it live with Salesforce. You can read more about this case study in our case study section here.
Salesforce customization is a key part of our Salesforce consultancy services. We understand your specific business needs and adjust the Salesforce CRM to meet those needs. This involves developing unique elements, integrating your business logic into the system, and configuring the system to align with your business processes.
Our team of Salesforce consultants and developers are certified professionals with extensive experience in Salesforce customization. They work closely with you to be aware of your specific needs, brainstorm potential solutions, and implement those solutions in the Salesforce CRM. This ensures that the system not only meets your needs but also enhances your business operations and customer relationship management.
Our Salesforce consulting company believes in providing ongoing support to ensure that the system continues to meet your needs and drive your business forward. This involves providing extensive training to your team, ensuring a smooth transition, and providing ongoing maintenance and support.
Our team of Salesforce consultants is always on call, ready to assist you with any issues or questions you may have. We also provide regular updates and optimizations to the system, ensuring it stays current with the latest Salesforce features and best practices. This ongoing support ensures that your Salesforce CRM continues to drive your business operations and customer satisfaction.
As a professional Salesforce consulting company, we offer a suite of Salesforce consulting services to meet your specific business needs. This includes consulting services for Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, and Salesforce Commerce Cloud. Each of these services is designed to enhance a specific aspect of your business, whether it’s sales, customer service, customer experience, or commerce.
We also specialize in B2B Commerce, Omnichannel Order Management, Order Management Systems (OMS), and Return Merchandise Authorization (RMA). These specialized services allow us to provide customized solutions that meet your specific business needs and drive your business growth.