How to Build a CRM, a Step by Step Guide
Two years ago, I decided to make a radical shift in my life. I was a heavy smoker, partied occasionally, didn’t engage...
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Blog
CRM strategy, Salesforce tips, and business growth insights from the Muncly team.
Do a Quote: Finding the Right CPQ Solution
Hire a consultant and ask them. But seriously, this is a complex question that requires knowing what solutions are available on the...
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Most Do It Wrong: Why CRM Project Management Matters in Business Growth
Waterfall doesn’t work. Project managers are a rudiment of the past. Product owners rock the party. Agile is the new hand book....
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They Don’t Use It: The Fundamentals of CRM User Adoption and Engagement
They don’t use it because no one likes corporate CRM software. I mean no one. It’s ugly, sluggish, doesn’t add any value,...
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It’s Your Fault or How Important Is Customer Service to Business
It’s Sunday, and my loved one and I are preparing ourselves for a motorcycle trip to Turkey. We need a new tent,...
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You Are Being Lied or Why Do CRM Projects Fail
Customer relationship management software vendors don’t disclose that 80% of CRM implementation projects fail. I’ll never forget that phone call nearly ten...
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How We Failed. Small Business Growth Strategies That Don’t Work.
I’m an entrepreneur. I wouldn’t call myself a businessman yet, but I’m definitely full of opportunistic spirit and willingness to build a...
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The Simple Truth: How to Improve Business Performance
My biggest nightmare, that wakes me up at night couple of times a year is if all my company customers will leave...
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Building B2B Customer Acquisition Strategy
What if I told you that what you know about building B2B customer acquisition strategies might be wrong? Let me share my...
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I’m not convinced. What are the benefits of data visualization?
Inspired by Mark Twain’s novel “The Adventures of Tom Sawyer” One fine Saturday morning, Tom Sawyer was in trouble again. His Aunt...
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